Disclaimer: All sales are final. Connecticut Limousine's eTickets are non-refundable. In the event the eTicket is not utilized for any reason, it is the purchaser's responsibility to contact a Reservation Agent at Connecticut Limousine at (203) 974-4700 option 1 to arrange for a credit in our system, no later than forty-eight (48) hours after original travel date. Failure to do so will result in a forfeit of a credit in our system. If the preceding criteria have been met, the purchaser will be eligible for a credit in our system that will remain valid for one (1) year from the original purchase date. Once the purchaser's credit in our system has been applied to a new reservation, the purchaser will not be allowed to cancel the new reservation to receive an additional credit in our system. All changes are subject to availability. Connecticut Limousine, LLC is not responsible for any consequential damages that the customer may sustain as a result of Connecticut Limousine, LLC's failure to perform any of the transportation services promised. If Connecticut Limousine, LLC fails to adequately perform the services promised, the customer's damages are limited to the unused value of the ticket that the customer purchased from Connecticut Limousine, LLC. It is the purchaser's responsibility to verify the availability of these services. The purchaser can obtain schedule information by calling (203) 974-4700 and selecting option 1. Connecticut Limousine, LLC reserves the right to modify our schedule at any time. Every effort is made to remain on schedule. However, circumstances sometimes develop beyond Connecticut Limousine, LLC's control, such as weather and/or travel delays. Connecticut Limousine, LLC is not responsible for late arrivals, schedule changes, inconvenience or damage from delayed service to any point or destination. We strongly recommend contacting your airline during peak travel periods or extreme weather conditions to verify your Airlines departure time. Connecting service to your destination may be necessary. To obtain service from Bradley, JFK, LGA, or Newark Airports all passengers, must first obtain their luggage and proceed to the Ground Transportation Counter (in the baggage claim area). Ground Transportation Agents can be identified by their red jackets and are normally located behind the counter. If no one is at the counter, please use the designated courtesy phone to check in. At Bradley Airport use the black courtesy phone or phone board. If you have a prepaid eTicket, please have your eTicket number ready for the Ground Transportation Representative or Connecticut Limo Dispatcher. You will then be checked in and scheduled for a seat on the next available vehicle. As a reminder if for any reason you miss your original departure time you will be placed on the next available vehicle to your destination. An adult must accompany children under 16 years of age.